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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Schantalyn Dickens

Schantalyn Dickens

October 2, 2024

5  out of  5
rating by Schantalyn Dickens
"I always receive great customer service when I call the office for assistance. On yesterday I spoke with Jennifer she provided great customer service, help me with policy changes and she called to follow-up. Thank you so much Jennifer for everything!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Jennifer provided excellent service and assisted with your policy changes. Your satisfaction is our priority, and we appreciate your feedback."
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Revelations from God with Mama Vee

October 2, 2024

5  out of  5
rating by Revelations from God with Mama Vee
"We have been customers of State Farm for many years now. Today we had to replace a vehicle on our policy. I had the pleasure of receiving excellent customer service from Jennifer Brown., She is understanding and proficient with what she is doing. Her Customer service is professional and kind. And although I called in 10 minutes before she was getting off work, she did not rush through the process . She is very patient and took the time to make sure that everything was done correctly . Today is just another example to let me know that State Farm was the best choice for my family."
We responded:
"Thank you for your kind words. We're thrilled to hear about your positive experience with Jennifer Brown. Your satisfaction is our priority, and we're glad to have been able to assist you. We appreciate your continued trust in State Farm."
Profile photo of Tameka S. S. Nellar

Tameka S. S. Nellar

October 2, 2024

5  out of  5
rating by Tameka S. S. Nellar
"I would to give a special Thanks to Jennifer Brown… she is an amazing person… she is the epitome of great customer service… every time I’m in need of anything Jennifer is always there…also I would like to include Danny…he is the best agent I have had… Thank you guys so much"
We responded:
"Thank you, Tameka, for your kind words! We're thrilled to hear about your positive experiences with Jennifer and Danny. Your satisfaction is our priority, and we appreciate your trust in our team."
Profile photo of Kody Lacy

Kody Lacy

October 1, 2024

5  out of  5
rating by Kody Lacy
"Gabe was a phenomenal help throughout the whole process. I will definitely be recommending him, as well as State Farm to everybody close to me. Thank you for your service"
We responded:
"Thank you, Kody, for your kind words! We're thrilled to hear that Gabe provided exceptional service. Your recommendation means a lot to us."
Profile photo of Lee S.

Lee S.

October 1, 2024

5  out of  5
rating by Lee S.
"I love giving reviews because whether they are positive or negative, it allows people to be able to take a pulse on whatever business the review is on. I have had dealings with Brian, Brad and then Kelly. Can I just tell you that is the dynamic trio!!! They made me feel like the craziness I was feeling about switching insurance was not crazy and they would take care literally of everything! Most importantly, they actually listened, especially because I did not want a lot of things included on one of my policies. Today I called and spoke with Kelly. I was in a rush in the middle of a meeting. I was cutting her off and her tone never changed. She was as sweet as pie and never allowed my short ness with her to disturb her positive customer service flow she had going on. Seriously, if you need to change insurance companies, don't just go with State Farm. You need to go with this company ....BRAD COOPER'S office. They are the best!!!"
We responded:
"Thank you, Lee, for your kind words! We're thrilled to hear that our team provided exceptional service and made your insurance switch seamless. Your recommendation means a lot to us. We're here whenever you need us!"
Profile photo of Ethan Hitch

Ethan Hitch

September 30, 2024

5  out of  5
rating by Ethan Hitch
"jennifer one the best employees you got. Always makes sure her clients are in check and are in good hand. Lovely voice she has to she just knows how to talk to people. One of the most reliable person i have meet. She’s a great agent"
We responded:
"Thank you, Ethan, for your kind words about Jennifer. We're thrilled to hear she has provided you with excellent service and reliability."
Profile photo of Hallie Hardwick

Hallie Hardwick

September 30, 2024

5  out of  5
rating by Hallie Hardwick
"Olivia is always so helpful and willing to listen to my many questions. She's a great resource, and always is able to explain everything in a way that is easy to understand. You can't go wrong working with her!"
We responded:
"Thank you, Hallie, for your kind words about Olivia. We're thrilled to hear she has been helpful and clear in her explanations. Your satisfaction is our priority, and we appreciate your trust in our agency."
Profile photo of Donna Parker

Donna Parker

September 30, 2024

5  out of  5
rating by Donna Parker
"Mary Beth was so amazing. Not having a lot of knowledge about auto insurance, she was so patient and kind throughout the entire process. Thank you 💕"
We responded:
"Thank you, Donna! We're thrilled to hear that Mary Beth provided you with exceptional service. Your kind words and 5-star rating mean a lot to us. We're always here to help with any of your insurance needs."
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cj Billingsley

September 30, 2024

5  out of  5
rating by cj Billingsley
"Great people. Always super helpful with any question I have."
Profile photo of Will Martin

Will Martin

September 30, 2024

5  out of  5
rating by Will Martin
"Gabe Brackett was very informative and helpful! Great team!"
We responded:
"Thank you, Will! We're thrilled to hear that Gabe provided you with excellent service."
Profile photo of Avery Powell

Avery Powell

September 30, 2024

5  out of  5
rating by Avery Powell
"Gabe was extremely efficient, found solutions, worked with me in a highly communicative manner and lowered my monthly premium. Highly recommend working with him."
We responded:
"Thank you, Avery, for your kind words about Gabe. We're thrilled to hear he provided efficient service and effective solutions while lowering your monthly premium."
Profile photo of B Breezy

B Breezy

September 28, 2024

5  out of  5
rating by B Breezy
"Jennifer Brown is awesome!! Called in to update my renters insurance for my move in and she took care of it right away for me. Thanks again!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Jennifer was able to assist you promptly with your renters insurance update. We appreciate your trust in us and look forward to serving you in the future."
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Brent & Ronnie

September 20, 2024

5  out of  5
rating by Brent & Ronnie
"Gabe was so knowledgable, patient and provided excellent service. Glad to be insured with this office."
We responded:
"Thank you, Brent & Ronnie, for your kind words. We're thrilled to hear that Gabe provided knowledgeable and patient service. We're glad to have you insured with us and look forward to continuing to meet your needs."
Profile photo of Liteacha Mumphery

Liteacha Mumphery

September 18, 2024

5  out of  5
rating by Liteacha Mumphery
"Heather and Jennifer are absolutely amazing!! They are my first go to when I have any questions and or concerns."
We responded:
"Thank you so much for the awesome review! We appreciate you! "
Profile photo of Brandi Nunnelley

Brandi Nunnelley

September 18, 2024

5  out of  5
rating by Brandi Nunnelley
"Great people!!"
We responded:
"Thank you, Brandi! We're thrilled to hear you had a positive experience with our team. Your kind words mean a lot to us."
Profile photo of Michelle Alcazar

Michelle Alcazar

September 17, 2024

5  out of  5
rating by Michelle Alcazar
"Best office manager anyone could hope for."
We responded:
"Thank you, Michelle! We're thrilled to hear such positive feedback about our office manager. Your satisfaction is our priority, and we're glad to know we're meeting your expectations."
Profile photo of Carmen Ramos

Carmen Ramos

September 17, 2024

5  out of  5
rating by Carmen Ramos
"This has been a great office to work with. Very responsive and helpful."
We responded:
"Thank you, Carmen! We're thrilled to hear that you've had a positive experience with our office. Your kind words about our responsiveness and helpfulness mean a lot to us. We look forward to continuing to serve you."
Profile photo of Emilee Story

Emilee Story

September 11, 2024

5  out of  5
rating by Emilee Story
"Great team! Very helpful."
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Dave Gossett

September 4, 2024

1  out of  5
rating by Dave Gossett
"Can’t get right should be Brad Cooper office new name! Always something going wrong here! Says one thing and another happens. Save time and headaches and just stay away from this branch."
Profile photo of Jasmine Wallace

Jasmine Wallace

September 3, 2024

5  out of  5
rating by Jasmine Wallace
"Great service quick and easy"
We responded:
"Thank you, Jasmine, for your kind words! We're thrilled to hear that you found our service quick and easy."
Profile photo of Samuel Romero Pinho

Samuel Romero Pinho

August 31, 2024

5  out of  5
rating by Samuel Romero Pinho
"Had an amazing experience with Danny Boles at Brad Cooper State Farm. Bought my first car and forgot that I’d need insurance to drive it around. Since my parents always had good experiences with State Farm I decided to go with them. And boy was it a good decision, was quick, simple registration. And Danny made me comfortable and helped me throughout the entire process even while I was at the dealership. I’m planning to be a customer for a long time."
We responded:
"Thank you, Samuel, for sharing your positive experience with Danny Boles at Brad Cooper State Farm. We're thrilled to hear that Danny made the process smooth and comfortable for you. We look forward to serving you for many years to come!"
Profile photo of Sarah Barnes

Sarah Barnes

August 30, 2024

5  out of  5
rating by Sarah Barnes
"Danny really is an awesome guy!"
We responded:
"Thank you, Sarah! We're thrilled to hear that Danny made such a positive impression."
Profile photo of Afia Medley

Afia Medley

August 30, 2024

5  out of  5
rating by Afia Medley
"Always so easy to work with."
We responded:
"Thank you, Afia! We're delighted to hear that you find it easy to work with us. Your satisfaction is our top priority, and we appreciate your positive feedback."
Profile photo of Bessie Warren

Bessie Warren

August 30, 2024

5  out of  5
rating by Bessie Warren
"Working with Heather to get my car and home insured was really easy."
We responded:
"Thank you, Bessie! We're thrilled to hear that Heather made the process of insuring your car and home easy. We appreciate your positive feedback and your trust in our agency."
Profile photo of Julia Gulley

Julia Gulley

August 30, 2024

5  out of  5
rating by Julia Gulley
"Danny has saved me money switching to State Farm! So far so good!"
We responded:
"Thank you for sharing your positive experience with Danny and our team! We're thrilled to hear that you've saved money by switching to State Farm."