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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jana Ooley

September 13, 2025

5  out of  5
rating by Jana Ooley
"I was dreading changing my homeowner’s and auto policies. Heather Roberts made it such a pleasant and enjoyable experience! I got phenomenal rates from State Farm, but dealing with Heather made my decision to go with them even easier. She was thorough, relatable and made the process fun. I’ve never been so happy to get insurance. She made sure I’m totally covered in any situation."
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Jessica Reardon

September 12, 2025

5  out of  5
rating by Jessica Reardon
"Heather is the best! She’s very efficient at explaining policies and made sure I got the best policy to fit my needs. She’s very responsive and helpful with answering questions. Highly recommend!"
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saul silva

September 12, 2025

5  out of  5
rating by saul silva
"I'm so happy with the help and service from Heather so easy that way she explain me everything"
We responded:
"Thank you, Saul, for your kind words about Heather. It's great to hear that her explanations made things easy for you. We appreciate your feedback and look forward to assisting you in the future."
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Matt Kronauge

September 12, 2025

5  out of  5
rating by Matt Kronauge
"Mary Beth did a great job for me!"
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Candace Grissom

August 27, 2025

5  out of  5
rating by Candace Grissom
"My experience with Heather Roberts was amazing. She has a very nice personality and listens very well. She was very informative and got me everything that I wanted and also helped me get some renters insurance. She made sure that my insurance was canceled with the other company. I am so happy to have someone work so hard for me. She made my search for insurance easy. I’m glad to be a part of the State Farm family."
We responded:
"Thank you, Candace, for sharing your experience with Heather Roberts. It's great to hear that she was able to assist you effectively and make your transition to State Farm smooth. We're happy to have you as part of our State Farm family."
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Diamond Harrison

August 16, 2025

5  out of  5
rating by Diamond Harrison
"My grandpa and I had the pleasure of being assisted by Heather and I was very pleased with her customer service. Not only was she attentive, patient, and knowledgeable, she was also very friendly and had such a warm personality!! It was an absolute delight speaking with her! This was my very first time setting up my own insurance and she made the whole process quite easy. I definitely would recommend anyone to be assisted by her."
We responded:
"Thank you, Diamond, for taking the time to share your experience with Heather. It's great to hear that she made your first insurance setup easy and enjoyable. We appreciate your recommendation and look forward to assisting you and your grandpa in the future."
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Taylor Hawn

August 15, 2025

5  out of  5
rating by Taylor Hawn
"Heather made setting up my insurance easy, quick, and completely painless. She truly made me feel like I was talking to a friend and went out of her way to help me. Truly my best experience with insurance ever."
We responded:
"Thank you, Taylor, for your feedback! We're glad to hear that Heather made your insurance setup easy and enjoyable. We appreciate your support and look forward to assisting you in the future."
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william black

August 15, 2025

5  out of  5
rating by william black
"Great experience! Heather was nice and very helpful. She made the whole process very easy. Switched home and auto to State farm saving me $1400 a year!"
We responded:
"Thank you, William, for your review! It's great to hear that Heather made the process easy and helped you save on your home and auto insurance. We appreciate your trust in us. "
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Diane Clark

August 13, 2025

5  out of  5
rating by Diane Clark
"I’ve had the pleasure and I sincerely mean pleasure working with Jared Lanham. His dedication to customer service is apparent in all aspects. He takes the time to listen and explain the smallest of details should you need clarification. State Farm should be proud to have such an outstanding employee."
We responded:
"Diane, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Timothy Moss

August 7, 2025

5  out of  5
rating by Timothy Moss
"They got me hooked back correctly to my Bluetooth device for checking my milage here, there, and everywhere!!!!"
We responded:
"Thank you, Timothy, for your feedback! We're glad to hear that we could assist you with your Bluetooth device for mileage tracking. If you have any more questions or need further assistance, feel free to reach out."
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Michael Walsh

August 6, 2025

5  out of  5
rating by Michael Walsh
"Had a great experience with MaryBeth. She was awesome. Very efficient and professional and saved me a lot of money!"
We responded:
"Thank you, Michael, for your feedback! It's great to hear that MaryBeth provided efficient and professional service while helping you save money. We appreciate your support and look forward to assisting you in the future."
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Patricia Deloatch

August 1, 2025

5  out of  5
rating by Patricia Deloatch
"This agency was superb to work with. Heather was so attentive and knowledgeable for all of my insurance needs. I definitely would recommend them."
We responded:
"Thank you, Patricia, for your feedback! We're glad Heather could assist you with your insurance needs. Your recommendation means a lot to us. Best regards!"
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keith tackett

July 14, 2025

5  out of  5
rating by keith tackett
"Great people to work with"
We responded:
"Thank you, Keith, for your feedback! We’re pleased to know that you had a great experience with our team. If you require any assistance in the future, don’t hesitate to get in touch."
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Sankita Sigdel

July 12, 2025

5  out of  5
rating by Sankita Sigdel
"Jared Lanham was very helpful and clearly explained about my quote. He spent a good amount of time to explain me everything. I recommend Brad Cooper State Farm."
We responded:
"Thank you, Sankita, for your feedback! It's great to hear that Jared was able to assist you and provide clear explanations about your quote. We appreciate your recommendation of Brad Cooper State Farm."
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Che Harris

July 11, 2025

5  out of  5
rating by Che Harris
"Heather is very polite, she’s prompt with follow up, and she helped us get what we needed quick with auto and homeowners insurance."
We responded:
"Thank you, Che, for your feedback! It's great to hear that Heather was able to assist you promptly with your insurance needs. We appreciate your support and look forward to serving you in the future."
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Jim Kornmeyer

July 8, 2025

5  out of  5
rating by Jim Kornmeyer
"I spoke to Kelly about several issues. She was courteous and knowledgeable. She was patient with me and answered all of my questions"
We responded:
"Thank you, Jim, for your feedback. We're glad to hear that Kelly was able to assist you with her courteous and knowledgeable service. We appreciate your support and look forward to serving you again. "
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D Ginger Grcic

July 8, 2025

5  out of  5
rating by D Ginger Grcic
"Heather Roberts went over and above in securing our insurance and meeting our needs. She stayed on top of the process to ensure it went smoothly and was timely. Thank you!"
We responded:
"Thank you D Ginger Grcic! We're glad to hear Heather Roberts provided you with excellent service and ensured everything went smoothly. Your support means a lot to us."
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Chandra Smith

July 8, 2025

5  out of  5
rating by Chandra Smith
"Great customer service! I’ve had State Farm at this branch for over 30 years. Thank you for making sure I have good rates"
We responded:
"Thank you, Chandra, for your kind words and for being with us for over 30 years! We're glad to hear that you're satisfied with our customer service and rates. We look forward to continuing to serve you."
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Sam and Tyler Huntsman

July 3, 2025

5  out of  5
rating by Sam and Tyler Huntsman
"MaryBeth was amazing. Definition of above and beyond. Very understanding as well and truly just willing to do what was best for me. Helped save me a ton of money from my previous company. Exceeded customer service expectations. Working with her currently for another policy. Highly recommend."
We responded:
"Thank you for your fantastic review! We're delighted to hear that MaryBeth provided such exceptional service. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
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Damon Whiting

July 1, 2025

5  out of  5
rating by Damon Whiting
"Heather was amazing. Made swapping insurance from one car to another super simple. It was such a pleasure working with her"
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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The Grigsbys

June 27, 2025

5  out of  5
rating by The Grigsbys
"Gabe provided a very comprehensive overview of all my policies. Made some great recommendations for cost savings. Great experience."
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Megan Jensen

June 25, 2025

5  out of  5
rating by Megan Jensen
"Gabe is wonderful! He provides excellent customer service, makes everything so easy and is so nice! Every company needs someone like Gabe!"
We responded:
"Thank you, Megan, for your fantastic feedback! We're delighted to hear that Gabe has made your experience with us so positive and seamless. Your support means a lot to us. "
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Brooks

June 25, 2025

5  out of  5
rating by Brooks
"Jennifer Brown was extremely knowledgeable and helpful. She was patient and precise with me and all the options they offered. Hands down a wonderful person and agent. Statefarm has a gem."
We responded:
"Thank you, Brooks, for your feedback! We're glad to hear that Jennifer was able to assist you so effectively. Your support means a lot to us."
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Scott Vanek

June 25, 2025

5  out of  5
rating by Scott Vanek
"Spoke with Gabe today to remove/add vehicle to my policy. He gave me all the relevant info on changes and deductibles and pricing as needed. He also, invited me to discuss investment options that State Farm has which I am going to do later in the week. Great customer service!"
We responded:
"Thanks for choosing us, Scott! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Zian Williams

June 25, 2025

5  out of  5
rating by Zian Williams
"Love this branch! Gabe was a blessing to work with, super friendly and knowledgeable! Thanks Gabe!"
We responded:
"Thank you, Zian, for your feedback! We're happy to know that Gabe gave you such a wonderful experience. We truly appreciate your support and look forward to serving you again in the future."