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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Dee

September 9, 2026

5  out of  5
rating by Tom Dee
"Jamie is always helpful, thorough with information, and does what she can to make sure you're taken care of."
We responded:
"Sounds like Jamie went above and beyond for you, Tom! We love knowing she was helpful, thorough, and made sure you had the information you needed. Thanks for trusting our team—we’re here whenever you need us."
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Ashley

September 8, 2026

5  out of  5
rating by Ashley
"Steven was very helpful and friendly. He made sure to explain everything and made sure he got us the best price for all the things we needed insured! So thank you Steven from State Farm for all the help!"
We responded:
"It means so much to hear how your experience went, Ashley! It's great to hear that Steven was able to assist you effectively and find the best coverage for your needs. We're grateful for your trust in our agency and are here whenever you need help with your insurance needs."
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Donald Blakely

September 8, 2026

5  out of  5
rating by Donald Blakely
"I needed to change my payment method and Jamie was very helpful and proficient with updating my account."
We responded:
"Thank you, Donald! We're pleased to hear that Jamie was able to assist you effectively with updating your payment method. Our team is always here to help with your insurance needs, so don't hesitate to reach out anytime."
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Kathy Pauly

September 8, 2026

5  out of  5
rating by Kathy Pauly
"Steven Scott was exceptionally helpful and professional in all ways! I highly recommend this State Farm agency!"
We responded:
"A great experience starts with having someone who takes the time to help, Kathy. We’re glad Steven Scott was able to assist you with your insurance needs and provide such professional service. Thanks for choosing our team—we’re always happy to help!"
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Kizzie Sanders

September 3, 2026

5  out of  5
rating by Kizzie Sanders
"Alex Rodriquez was such a big help today with all my insurance inquiries she was very knowledgeable, patient and took the time to answer all my questions. I truly appreciate her. Excellent customer service and assistance. Thank you Alex for making this process so easy and stress-free!"
We responded:
"We loved hearing this, Kizzie! We're thrilled to know that Alex was able to assist you with your insurance inquiries and provide excellent customer service. It's wonderful to hear that she made the process easy and stress-free for you. If you have any more questions or need further assistance, please feel free to reach out to our team."
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David Warrick

September 3, 2026

5  out of  5
rating by David Warrick
"My insurance agent Brad Cooper has given me exceptional quality service. I highly recommend State farm to everyone. I'm happy that I switched"
We responded:
"Thank you so much, David, for your wonderful recommendation and for sharing your experience! It's fantastic to hear that you're satisfied with the service and happy with your decision to switch. If you ever need assistance with your insurance needs, please don’t hesitate to reach out to our team. We're here to help!"
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Theresa Bechler

August 26, 2026

5  out of  5
rating by Theresa Bechler
"Brooke was very helpful and I was able to get everything handled in a personal manner."
We responded:
"Theresa, it’s always meaningful to hear when a team member makes you feel genuinely cared for! Brooke’s personal and helpful approach clearly made a difference in your experience. Thanks for sharing your kind words—we’re always here whenever you need us!"
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John Gandy

August 26, 2026

5  out of  5
rating by John Gandy
"Gavin was a great help and answered all of my questions. They had better coverage at a better price too!! Would recommend calling this office and ask for Gavin"
We responded:
"John, it’s always rewarding to hear that we could improve both your coverage and your price! Gavin was happy to answer your questions and help you find an option that made sense for your needs. Thanks for the recommendation and for trusting our team with your insurance!"
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RM G

August 26, 2026

5  out of  5
rating by RM G
"Heather R. was awesome! Fast and efficient, and helped me save on my insurance policies."
We responded:
"We love hearing when our team can make insurance a little easier! Heather R. was happy to help you get things handled efficiently and find ways to save on your policies. Thanks for taking a moment to share your experience!"
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Jacob Dogias

August 24, 2026

5  out of  5
rating by Jacob Dogias
"My experience working with Autumn today (and Gavin before her) was excellent. I’m receiving fantastic customer service from this office at every turn. So thankful that I’m getting the personal touch of a local agency while still saving money, AND getting better coverage. Switching my home and auto coverage to Brad Cooper’s office is easily the best insurance decision I’ve made."
We responded:
"Jacob, hearing that you’re enjoying the personal attention, better coverage, and savings makes our day! We’re so pleased that Autumn and Gavin helped make your transition to our office a positive one. Thank you for trusting our team with your home and auto insurance—we’re always here when you need us!"
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julie pelletier mcclenic

August 14, 2026

5  out of  5
rating by julie pelletier mcclenic
"Heather Roberts was great to set up my insurance after moving out of state. she was attentive, efficient, and very pleasant to work with overall. I highly recommend her."
We responded:
"Julie, thanks for recommending us and for taking the time to recognize Heather! We're delighted to hear that she made your transition smooth and enjoyable with her attentive and efficient service. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out to our team."
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Lynne Robinson

August 13, 2026

5  out of  5
rating by Lynne Robinson
"Received great service from Heather. State Farm cut my auto insurance bill in half compared to my previous insurance. Also saved on my homeowner’s insurance."
We responded:
"Lynne, it's wonderful to hear that Heather was able to assist you and that our agency could significantly reduce your auto and homeowner's insurance costs. If you have any more questions or need further assistance, feel free to reach out to us anytime."
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Rob Solo

August 13, 2026

5  out of  5
rating by Rob Solo
"Brad has put an exceptional team together. Brook keeping the system flowing taking care of details needed to provide Brian with the details needed to accomplish my needs. Brian also spends the time and effort to get the best value for the money I'm spending to protect my assets. Great company to be with at this location. Give them a call you won't regret it!"
We responded:
"Rob, thank you for your fantastic feedback! We're delighted to hear that Brook and Brian have been instrumental in meeting your insurance needs and ensuring you get the best value. Our team is committed to protecting your assets, and we appreciate your recommendation. If you ever need further assistance, don't hesitate to reach out."
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Benjamin Laurance

August 13, 2026

5  out of  5
rating by Benjamin Laurance
"Autumn AND Brooke were both extremely helpful in working out the kinks with some of the issues regarding lowering my payment and fixing my auto pay! Should be a tie! Thank yall!!!!"
We responded:
"Benjamin, it's wonderful to hear that Autumn and Brooke were able to help you with adjusting your payment and sorting out the auto pay issues! If you have any more questions or need further assistance with your insurance needs, don’t hesitate to reach out to our team. We're here to help!"
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Sharon Adela

August 12, 2026

5  out of  5
rating by Sharon Adela
"It was a pleasure speaking Brad today. His customer service was outstanding. And now my car insurance is more affordable and half of what is was paying. With all of the same benefits.
Thank you ."
We responded:
"Sharon, this is fantastic! We're so happy to hear that we could help you make your car insurance more affordable while keeping the same great benefits. If you have any more questions or need help with your insurance needs, don’t hesitate to reach out!"
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Emily Minor

August 12, 2026

5  out of  5
rating by Emily Minor
"Great communication and customer service!!!!"
We responded:
"Emily, thanks for giving us five stars and a reason to keep doing what we do!"
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Lynn

August 10, 2026

5  out of  5
rating by Lynn
"Steven Scott was very knowledgeable and explained coverage in a very professional and courteous manner. He asked if I understood everything about what he explained to me. He even helped me cancel my current insurance and explained how I can increase my savings. He saved me a great deal of money on my house and auto insurance. Very pleasant to talk to Steven."
We responded:
"Lynn, sounds like Steven really came through for you! We’re thrilled to know he could help with your home and auto coverage while also finding ways to save you money. He’ll be pleased to hear his assistance made such a difference. Thanks for giving him a well-deserved shoutout!"
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James Buckles

August 5, 2026

5  out of  5
rating by James Buckles
"Autumn is outstanding, helped this old man through the complete setup on my phone and corrected an issue that’s been happening for a few weeks. Thank you Autumn!!"
We responded:
"Thank you for trusting our team, James! It's great to hear that Autumn was able to assist you with setting up your phone and resolving the issue. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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whata coffee

August 4, 2026

5  out of  5
rating by whata coffee
"Heather made the process so easy and I could tell she knew exactly what she was doing and wanted to help me anyway she could! Alex was very helpful and made installing my beacon very easy."
We responded:
"It was a pleasure reading your review—thank you! Heather and Alex are dedicated to providing excellent service, and we're so glad that came through during your experience. We're always here if you need anything down the road."
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Ayana jones

August 4, 2026

5  out of  5
rating by Ayana jones
"They are very friendly and helpful."
We responded:
"Creating a friendly and supportive experience for every customer is something we value every day! We’re pleased to know our team was able to provide the helpful service you were looking for, Ayana. Thank you for sharing your feedback—we’re always ready to assist with your insurance needs."
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Warren Zachery

August 3, 2026

5  out of  5
rating by Warren Zachery
"I had an excellent experience working with Heather Roberts at State Farm! Heather provided outstanding customer service, took the time to understand my needs, and made sure I was getting the right coverage at a great price. She ended up saving me a ton of money, and I truly appreciate how helpful, professional, and knowledgeable she was throughout the entire process.

If you’re looking for an insurance agent who genuinely cares about her customers and will go the extra mile to help you save money, I highly recommend Heather Roberts!"
We responded:
"Warren, your experience with Heather is exactly why we love what we do! We’re thrilled to know she was able to provide helpful guidance, find the right options for you, and make a difference in your insurance journey. Thank you for trusting our agency—we’re always here for you."
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Fatima Ramirez

August 3, 2026

5  out of  5
rating by Fatima Ramirez
"Alex was great helping out when I ran into some issues with my policy. I appreciate all her help."
We responded:
"Fatima, your experience with Alex is exactly the kind of service we aim to provide! We’re so happy he could step in, address your policy questions, and help make the process easier. We appreciate the opportunity to serve you and look forward to being here whenever you need us."
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Tawanda Newsom

July 31, 2026

5  out of  5
rating by Tawanda Newsom
"He was great he saved me money. Go check them out."
We responded:
"We love hearing from those who saved money! It's our goal to create a positive experience for you, and we're glad you had that! Thanks, Tawanda!"
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Bat Man

July 30, 2026

5  out of  5
rating by Bat Man
"Autumn and Gavin is very helpful. Would recommend 100%."
We responded:
"Thank you for your recommendation! We're glad to hear that Autumn and Gavin were able to assist you effectively. If you ever have more insurance needs or questions, feel free to reach out to our team."
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Justin Gault

July 30, 2026

5  out of  5
rating by Justin Gault
"Super friendly and helpful staff!"
We responded:
"It's customers like you who make our work enjoyable. Thanks for the 5 stars, Justin!"