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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Korwek

January 8, 2025

5  out of  5
rating by Dennis Korwek
"I have been with this office and these people for years. They have always been efficient knowledgeable and accurate. All members there are friendly and open people. As a retired. phone. support person I Appreciate both the professionalism and personability of Heather with who I reacently interacted. I also have had claims which were handled painlessly and if a problem arose the responses I recieved went far beyond the standard corporate experience. These Folks are Good at it."
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Bobbie Huston

January 7, 2025

5  out of  5
rating by Bobbie Huston
"Since switching to Brad Cooper State Farm I've had the pleasure with speaking to Mrs. Heather Roberts she is truly phenomenal at her job! She had all my questions answered before I even had to ask them which never happens! I am very picky when it comes to vehicle insurance company's but I have always been a very loyal customer. I love the fact that Ms Heather actually cares about finding me a good deal on my insurance. The fact that she called me just to offer me new things that would also benefit me with my insurance being cheaper is a huge plus in my book. I think any adult knows by now most insurance company's try to drain us dry with little to no good coverage. I can honestly say not Brad Cooper. I've been very happy with them so far. If I could give you 100 stars I would. Thank you Mrs. Heather!! 😊"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we're delighted to have you as a loyal customer. "
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David Andrews

December 31, 2024

1  out of  5
rating by David Andrews
"I was perfectly fine with my current insurance, yet they kept berating me with calls for a quote, despite me telling them otherwise. After a while I decided to get the quote and once I received it, they said I would save a little less than $100, compared to my current policy. After receiving the quote, they continued to berate me with calls urging me to cancel my current policy and join State Farm. After about a week I decided to join, however, once I did, they claimed that the quote had changed, making it largely the same price as my current policy. I was annoyed at it obviously because the only reason I changed was for the amount that I would be saving. Now after a month, I have noticed multiple mistakes on my policy (as far as who is driving what vehicle), their agents have misinformed me multiple times regarding payments (whether it is paid monthly or in full), and they said that my rate will increase again by $1,300. I am livid, and not only will my policy end in a day (they only gave me two days notice as well), but my previous provider informed me that I cannot receive the same rates as before. Do not go with Brad Cooper State Farm! They are misleading and coercive (as most insurance companies are), but most importantly, they ruined my budget for the entire year of 2025 before it has even started."
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Don Marinoni

December 30, 2024

5  out of  5
rating by Don Marinoni
"I had an excellent experience working with Danny Boles. Despite the hectic holiday season, he was incredibly responsive and attentive. His knowledge and expertise were evident as he answered all of my questions thoroughly and clearly. Danny went above and beyond to ensure I had the information I needed, making the process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for sharing your positive experience with Danny. We're thrilled to hear he provided exceptional service during the busy holiday season. Your recommendation means a lot to us, and we appreciate your feedback."
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Nicole Spray

December 18, 2024

5  out of  5
rating by Nicole Spray
"Heather is amazing!! She spent a good bit of time with me to make sure all my needs were met. Couldn't be happier! Thank you Heather for your time and patience 😁"
We responded:
"Thank you, Nicole, for sharing your positive experience with Heather! We're thrilled to hear she provided you with exceptional service. Your satisfaction is our priority, and we appreciate your kind words."
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Emma Holder

December 18, 2024

5  out of  5
rating by Emma Holder
"Danny will be sure to go above and beyond for all of your insurance needs! Fantastic agent ⭐️"
We responded:
"Thank you, Emma, for your wonderful feedback! We're thrilled to hear that Danny exceeded your expectations. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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Linda and Randy Evans

December 6, 2024

5  out of  5
rating by Linda and Randy Evans
"Great follow through. Easy process to switch to better pricing."
We responded:
"We're thrilled to hear that you found the process smooth and the pricing beneficial. Thank you for choosing us and for your kind words. We're here to help with any future needs!"
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Snail_GS

November 15, 2024

5  out of  5
rating by Snail_GS
"I recently had the pleasure of working with Heather for my insurance needs, and I can confidently say that she is an absolute gem. From the moment we talked, Heather was incredibly professional, knowledgeable, and personable. She took the time to thoroughly understand my situation and patiently explained all the options available to me, Saving me a lot on my home + auto easy WIN!"
We responded:
"Thank you for your kind words about Heather! We're thrilled to hear she provided exceptional service and helped you save on your home and auto insurance. Your satisfaction is our priority, and we appreciate your trust in our agency!"
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jay red

November 15, 2024

5  out of  5
rating by jay red
"Great customer service. Very personable, diligent, and genuine."
We responded:
"Thank you, Jay, for your kind words! We're thrilled to hear that you found our customer service personable, diligent, and genuine. Your satisfaction is our top priority, and we appreciate your positive feedback."
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Mohammed Alwan

November 15, 2024

5  out of  5
rating by Mohammed Alwan
"Wonderful and quick service done by Heather for renters insurance. It took minutes to get the application done over the phone and had my policy within 1 hour"
We responded:
"Thank you, Mohammed, for your kind words! We're thrilled to hear that Heather provided you with quick and efficient service for your renters insurance. Your satisfaction is our priority, and we appreciate your feedback."
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Teresa Mayfield

November 7, 2024

5  out of  5
rating by Teresa Mayfield
"We just sign up with State Farm and the transition was very easy. Danny Cooper is highly skilled and knowledgeable. We would recommend him to family and friends"
We responded:
"Thank you, Teresa! We're thrilled to hear that your transition was smooth and that Danny's expertise made a positive impact."
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Destiny Chilcott

November 6, 2024

5  out of  5
rating by Destiny Chilcott
"10 out of 10 recommend heather! She was diligent and listened to every concern as well as explained the policy and what would be best."
We responded:
"Thank you, Destiny, for your glowing review! We're thrilled to hear that Heather provided diligent and attentive service. Your recommendation means a lot to us."
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Vaunda Davis

November 6, 2024

5  out of  5
rating by Vaunda Davis
"Brad Cooper and his staff are amazing and personally recommend giving them a call for your insurance needs. I’ve been with them for three years and love them!! Vaunda D"
We responded:
"Thank you for your glowing review and continued trust over the past three years. We're thrilled to hear that you're satisfied with our service."
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Cynthia Brown

October 30, 2024

5  out of  5
rating by Cynthia Brown
"My experience with this office was absolutely amazing!! Theresa made everything so seamless and easy!!!! She was so accommodating and worked around my schedule to make sure all my needs were met!!! I would DEFINITELY recommend this office to anyone for all insurance needs!!!!"
We responded:
"Thank you, Cynthia, for your wonderful feedback! We're thrilled to hear that Theresa provided such excellent service and made your experience seamless. Your recommendation means a lot to us. We're here to help with all your insurance needs anytime!"
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Bradley Bever

October 23, 2024

5  out of  5
rating by Bradley Bever
"My wife and I had a wonderful experience at State Farm today. Danny Boles took the time to get to know us and our situation while giving us sound advice."
We responded:
"Thank you, Bradley! We're delighted to hear that Danny provided you and your wife with excellent service and advice. Your positive experience is our priority, and we appreciate your kind words."
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Mitchell Pinchuk

October 21, 2024

5  out of  5
rating by Mitchell Pinchuk
"I spoke with Jennifer and Heather. They both helped me with everything I asked, and then Heather went well above and beyond helping me so much more; I would definitely and strongly recommend."
We responded:
"Thank you, Mitchell, for your kind words! We're thrilled to hear that Jennifer and Heather provided exceptional service. Your recommendation means a lot to us."
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Bob & Naomi Somerlade

October 16, 2024

5  out of  5
rating by Bob & Naomi Somerlade
"Danny was very helpful in getting the most coverage for the dollar."
We responded:
"Thank you, Bob and Naomi, for your kind words! We're thrilled to hear that Danny was able to assist you in finding the best coverage for your needs. Your satisfaction is our top priority."
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Nkem Ulelu

October 14, 2024

5  out of  5
rating by Nkem Ulelu
"Great customer service always from Jennifer. Great team. Keep it up y’all."
We responded:
"Thank you for your kind words and 5-star rating! We're thrilled to hear that Jennifer and our team have provided you with great customer service. We appreciate your support and look forward to continuing to serve you."
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Esther Mune

October 14, 2024

5  out of  5
rating by Esther Mune
"I had the privilege to talk to Jennifer Brown this morning. At first, when she reached out to me, I assumed my rates would go up. Quite to the contrary, Jennifer made recommendations that ended up saving me quite some money. Her calm demeanor and extensive knowledge really helped me. Great customer service! I’m certainly staying with Brads team. Thank you Jennifer!"
We responded:
"Thank you, Esther, for your kind words! We're thrilled to hear that Jennifer was able to assist you effectively and save you money. Your satisfaction is our priority, and we appreciate your continued trust in our team."
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Luisana Coronado

October 11, 2024

5  out of  5
rating by Luisana Coronado
"I had a great experience working with Ryan Bishoff. He was incredibly informative and patient, taking the time to thoroughly explain everything to me and ensure I understood my options. He genuinely cared about finding the best quote and offers that suited my needs, and I never felt rushed. I highly recommend him to anyone looking for personalized and thoughtful service!"
We responded:
"Thank you, Luisana, for your kind words about Ryan. We're thrilled to hear he provided you with informative and patient service. Your recommendation means a lot to us, and we're glad he could assist in finding the best options for you."
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Michelle Bannon

October 11, 2024

5  out of  5
rating by Michelle Bannon
"Such great service! Jennifer Brown puts up with me calling asking question every other week."
We responded:
"Thank you, Michelle! We're delighted to hear that Jennifer has been able to assist you so effectively. Your satisfaction is our priority, and we appreciate your kind words."
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Destinee Thompson

October 11, 2024

5  out of  5
rating by Destinee Thompson
"Jennifer was so helpful in making changes to my policy and helping take payment!"
We responded:
"Thank you, Destinee, for your kind words! We're thrilled to hear that Jennifer was able to assist you effectively with your policy changes and payment. Your satisfaction is our priority, and we appreciate your positive feedback."
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Tara Wooten

October 11, 2024

5  out of  5
rating by Tara Wooten
"Always love dealing with our State Farm family. Jennifer is so kind, and always goes above and beyond to help!"
We responded:
"Thank you, Tara! We're thrilled to hear that Jennifer has provided you with exceptional service. We truly appreciate your kind words and your trust in our State Farm family. We're here to help whenever you need us!"
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Enmanuel Lee

October 10, 2024

5  out of  5
rating by Enmanuel Lee
"I have been a customer for almost 4 years! I would completely recommend this agent to anyone! I wish I could give you 10 stars!"
We responded:
"Thank you, Enmanuel! We truly appreciate your loyalty and kind words. Your recommendation means a lot to us. We're thrilled to have you as a valued customer and look forward to continuing to serve you."
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Tae Decosey

October 8, 2024

5  out of  5
rating by Tae Decosey
"I love my neighbors at State Farm they are always on my side. Thanks Jennifer and Staff."
We responded:
"Thank you, Tae! We're thrilled to hear that Jennifer and the team have made a positive impact. Your kind words and support mean a lot to us. We're always here for you!"