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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terrence Jackson

July 17, 2024

5  out of  5 rating by Terrence Jackson
"I have been a StateFarmCustomer for years now and the main reason why i am here is because of a young lady that works for them by the name of Mrs Jennifer. Her customer service. Her attitude her non hesitation to always help me even when they are closing and shutting down have always kept me as a customer. State Farm itself is amazing but Mrs Jennifer is even more amazing and i thank you for always being so energetic even on your sick days. The courtesy calls a day before everything. You are awesome. “Your favorite customer Terrence”"
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Linda Dandois

July 11, 2024

5  out of  5 rating by Linda Dandois
"Prompt courteous service. Love working with them."
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Brittan Bennett

June 21, 2024

5  out of  5 rating by Brittan Bennett
"Impeccable assistance from this team. Thanks Brad and Jared. Always have been so helpful. Couldn’t ask for any better"
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Erica H

June 13, 2024

5  out of  5 rating by Erica H
"Working with Danny Boles through this agency was an absolute pleasure. He got the absolute best deal he could for me in a complicated situation, convinced me to sign up for life insurance, assuaged my fears of my data transfer, and was just super patient while I was hesitating on making a decision. Above all - he is a KSU alumni and reinforced how proud I am to be part of the Nest. HOOTY HOO!!"
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Lauren Henderson

June 7, 2024

5  out of  5 rating by Lauren Henderson
"Heather was very helpful, informative and efficient. Switched me over from my previous policy and counseled me on what to do to make the process seamless. Will shop other services with them in the future!"
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Nic Eli Smith

June 6, 2024

5  out of  5 rating by Nic Eli Smith
"I enjoyed a calm, knowledgeable, and understanding conversation with Kelly today. She was able to shed some light on some possible policy savings in the future, but also explain it so that I didn’t feel manipulated or over-promised - like when she said we can’t expect drive safe and save discounts mid-renewal period."
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Edward Hanger

June 5, 2024

5  out of  5 rating by Edward Hanger
"Excellent service!"
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Tara Mitchell

June 3, 2024

5  out of  5 rating by Tara Mitchell
"I've been with BC State Farm for years. I appreciate the kindness, patience and attention to details that I've been receiving from Jennifer. She's made adding a new car, moving things around and the whole process super easy. She is honest and straightforward and I appreciate that so very much!"
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Connie Smith

May 31, 2024

5  out of  5 rating by Connie Smith
"Shopping around for car Insurance is a pain but I luck up with State Farm Representative Danny Boles he came out of know where and I’m a very happy customer, friendly and understanding person explaining everything I need to know and the price quote are excellent so if you need car insurance come on down to State Farm you’ll be happy! Thank You State Farm"
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Kimberly Joyner

May 17, 2024

5  out of  5 rating by Kimberly Joyner
"I called MaryBeth today to remove a vehicle and add a new one. She was very quick and efficient. She completed this task in less than 10 minutes. Each time I have called the office, everyone has been extremely friendly and helpful. Thanks for a great experience!!!"
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Amy Evans

May 17, 2024

5  out of  5 rating by Amy Evans
"Jennifer is the absolute BEST!!! She is always so helpful with all of my needs."
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Will Rashad

May 17, 2024

5  out of  5 rating by Will Rashad
"Extremely satisfied with Mrs. Jennifer Brown, customer service and pleasant demeanor, I was actually in a bad mood beforehand and now I feel like I'm going to have an amazing day. She was kind and answered all my question, I've been with this agent's branch for close to a decade and they have never failed to deliver excellence."
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Naomi

April 19, 2024

5  out of  5 rating by Naomi
"Danny is the best! He listens and really worked his magic to get my family the best quote for auto and homeowner insurance! Thanks"
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jodi akey

April 18, 2024

5  out of  5 rating by jodi akey
"These folks are absolutely great. They walked me through everything. Something I didn’t understand they answered thank you guys. It’s really been a pleasure"
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Lisa Carolyn Conway Barnett

April 16, 2024

5  out of  5 rating by Lisa Carolyn Conway Barnett
"Had a problem, spoke with Heather, all completed with one call. Thank you Heather!!"
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Elizabeth

April 7, 2024

5  out of  5 rating by Elizabeth
"Brian was super helpful when I called about my car insurance. He was thorough about my options and explaining them. Thank you Brian!"
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John Salois

April 5, 2024

5  out of  5 rating by John Salois
"Jenifer was excellent while she assisted me with a problem that we were having."
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James

March 29, 2024

5  out of  5 rating by James
"Had a great experience dealing with Heather on a new policy. Very professional!"
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thebandtblogs !

March 29, 2024

5  out of  5 rating by thebandtblogs !
"Excellent Customer Service! Above and beyond helpful, quick response and always available:)."
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Jim Shurling

March 22, 2024

5  out of  5 rating by Jim Shurling
"The staff of this State Farm office is one "class act". Thanks"
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Star Group Cleaning services

March 20, 2024

5  out of  5 rating by Star Group Cleaning services
"Mitchell has great customer service"
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Holly Holland

March 18, 2024

5  out of  5 rating by Holly Holland
"If anyone is looking for an insurance company who is top notch, professional, knowledgeable Brad Cooper State Farm is the place to go. If I could give more than 5 ⭐️⭐️⭐️⭐️⭐️ I definitely would because they are well deserving of them."
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David Shirley

March 15, 2024

5  out of  5 rating by David Shirley
"Very prompt and easy to do business with, I needed a new insurance company for my business because of unexplained increases from previous company. It was fast and painless service. Highly recommend them."
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Carolyn Miller

March 9, 2024

5  out of  5 rating by Carolyn Miller
"Five stars great experience"
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Stephanie Estep

March 9, 2024

5  out of  5 rating by Stephanie Estep
"MaryBeth was nothing short of amazing! She provided superb communication, patience, and care. I’m extremely happy with my policy and look forward to a continued relationship with State Farm."